Site down right now? Emergency repairs start within two hours, Mon–Sat 8am–8pm ET. help@wprepairmen.com

Get WordPress help

Tell us what the site is doing.

You do not need the technical diagnosis. One or two sentences about the symptom, the page affected, and what changed is enough to begin.

Emailhelp@wprepairmen.com

Opening hoursMonday to Saturday, 8am to 8pm ET

EmergenciesTell us the site is down, or put “DOWN” in the email subject.

PrivacyDo not send passwords through this form. Secure access is arranged only after the job and price are approved.

Useful details to include

  • The page or task that is failing
  • The exact error message, if there is one
  • When the problem started
  • Any update, hosting change, or new plugin just before it began
  • Whether the whole site is affected or only one page

No obligation and no charge until you approve a price. We do not put you on a mailing list.

You can ask for help before the site is completely down

A repair request can begin with a slow page, missing order email, repeated security warning, broken mobile menu, failed update, checkout problem, unfamiliar redirect, or a dashboard message you do not understand. Waiting for a total outage usually makes the business impact larger, not the diagnosis easier.

If the issue is urgent, say what the site is preventing right now: customers cannot pay, staff cannot log in, visitors see a warning, or the whole site is unavailable. That helps us separate an inconvenience from an active business incident.

What happens after you send the form?

01

We read the symptom

We identify the most likely repair path and ask only for information that changes the diagnosis.

02

We scope the repair

We work out what the job actually takes. You are never asked to classify the problem or size the work yourself.

03

You approve the price

You receive the price, the access needed, and when work can start. Nothing is changed and no charge is created until you approve.

04

Access is handled securely

Once approved, temporary access is arranged separately. Passwords do not belong in the public form or an ordinary support email.

05

The result is verified

After the repair, we test the original task, check nearby functions, and send a plain-English explanation of the cause and fix.